Contact with us
If you contact us by means of a form on the website or by e-mail, your data will be stored for the purpose of processing the request and in case of follow-up questions with us until revocation. We will not share this information without your consent.
We point out that for the purpose of easier shopping and subsequent contract processing by the web shop operator in the context of cookies, the IP data of the subscriber are stored, as well as the name, address and credit card number of the buyer. The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations. After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years). The data name, address, paid bookings and date of purchase are also stored. Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.
Our website uses functions of the web analysis service elements.at New Media Solutions GmbH. For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transmitted to the server of the provider and stored there. You can prevent this by setting up your browser so that no cookies are stored. We have concluded a corresponding contract data processing contract with the provider. Your IP address is detected but will be anonymized immediately (e.g., by deleting the last 8 bits). As a result, only a rough localization is possible. The data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG as well as the art 6 Abs 1 a) (consent) and / or f (legitimate interest) of the DSGVO. Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is anonymized. The user data is kept for a period of 99 years.
You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter. For the purpose of direct marketing, personal data with which an appropriate economic customer relationship is or was maintained is processed without legal authorization. In order to provide you with targeted information, we also collect and process information voluntarily provided on areas of interest, birthday and postal code. You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: email@example.com. We will immediately delete your data in connection with the newsletter dispatch.
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
Löwe Bär Hotels GmbH
6534 – Serfaus, Österreich
+43 5476 6058