IMPORTANT INFORMATION AROUND YOUR Summer HOLIDAY

Dear guests and friends of Löwe & Bär!

CAN I BOOK MY HOLIDAYS RISK FREE?

Due to our customer-friendly cancellation policy, it is possible to book a holiday without any headache. A free cancellation of your summer holidays is possible anytime by guests as well as the hotel management if:

  • Arrival and departure to/from Austria cannot be guaranteed due to a boarder closure of the Austrian government
  • Austria, Tirol or Serfaus-Fiss-Ladis is deemed a risk region of the highest category by that your home government
  • After arrival or departure, you must go into involuntary quarantine for at least 3 nights

Any down payments will be credited to your holiday account as voucher for future holidays

 

DO I NEED TO WEAR A MASK DURING THE HOLIDAY?

  • All mask requirments will be lifted on July 1st 2021 in gastronomy and in other areas of the hotel industry.
    Please note, that you have to wear still a mask to use the underground, the cable cars as well as to enter supermarkets

 

DO I HAVE TO EXPECT ANY RESTRICTIONS DURING THE HOLIDAY?

  • We offer the complete range of services this year. No restrictions can be expected, neither in our hotels Löwe & Bär nor in our region Serfaus – Fiss – Ladis

 

HOW CAN I GET TO AUSTRIA TO LÖWE & BÄR?

  • A vaccination certificate (validity: 21 days after the first vaccination), a valid negative test result or a confirmation of an illness must be presented upon arrival (aged 12 or older)
  • There is no quarantine obligation in Austria for guests entering from any European country
  • Public spaces, including gastronomy, require a negative Anti-Gen test every 48 hrs, excluded are vaccinated guests and genesis

 

DO I HAVE TO BE VACCINATED FOR A VACATION AT LÖWE & BÄR?

  • All persons with a vaccination certificate or a positive antibody test are allowed to move around the entire region and in the hotels without restrictions
  • Guests who have not received the first vaccination yet must show a negative test result (antigen 48h, PCR 72h) for the use of the gastronomy
    We offer sufficient testing capacities within our hotels (for free)

 

WHICH HYGIENE MEASURES GUARANTEE A SAFE HOLIDAY?

  • Sufficient test opportunities in our hotels by trained staff (for free)
  • The myVisitPass is a digital solution in our region Serfaus - Fiss - Ladis to ensure security for everyone. An easy-to-use app on your smartphone as a digital solution for mandatory testing
  • Several testing stations (for an additional charge) within the destination Serfaus-Fiss-Ladis
  • More than 40 anti-viral cleaning stations
  • Compliance with regional and national health and hygiene regulations
  • Hourly anti-viral cleaning of critical surfaces and points of contact
  • Regular testing of all employees
  • All our employees are still required to wear a nose-mouth-protection 

 

WHICH GUIDELINES HAVE TO BE OBSERVED WHEN STAYING AT LÖWE & BÄR IN SERFAUS - FISS - LADIS?

  • The 3G requirements (testet, recovered, vaccinated) is applicable for adults and children aged 12 and older
  • No distance requirements
  • All mask requirements will be lifted on July 1st except in public transportation and supermarkets - a "normal" mask will be sufficient
  • In case of a positive result, customers must leave the hotel immediately. However, no additional charge will be asked

 

WHAT TRAVEL REGULATIONS DO I HAVE TO OBSERVE WHEN VACATIONING AT LÖWE & BÄR?

Switzerland:

  • Entry to Austria from Switzerland requires a negative test result or proof of vaccination
  • There are no quarantine obligations for guests from Switzerland when entering Austria
  • When returning from Tyrol to Switzerland, no restrictions are currently to be expected

Austria:

  • When traveling within Austria a confirmation of vaccination, a current negative test result or proof of vaccination must be carried along

Germany:

  • Entry to Austria from Germany requires a negative test result or proof of vaccination
  • There are no quarantine obligations for guests from Germany when entering Austria
  • Upon return to Germany a negative Anti-Gen (48 hrs), PCR (72 hrs) or a vaccination certificate must be carried along

Luxembourg:

  • Entering Austria from Luxembourg requires a negative test result or proof of vaccination
  • There are no quarantine obligations for guests from Luxembourg when entering Austria
  • Upon return to Luxemburg a negative Anti-Gen (48 hrs) or PCR (72 hrs) must be carried along

Belgium:

  • Entering Austria from Belgium requires a negative test result or proof of vaccination
  • There are no quarantine obligations for guests from Belgium when entering Austria
  • Before entering Belgium, all persons must complete a Public Health Passenger Locator Form (PLF) via online registration
  • Upon return to Belgium a negative Anti-Gen (48 hrs), PCR (72 hrs) or a vaccination certificate must be carried along

Netherlands:

  • Entering Austria from the Netherlands requires a negative test result or proof of vaccination
  • There are no quarantine obligations for guests from the Netherlands when entering Austria
  • Upon return to Belgium a negative Anti-Gen (48 hrs) or PCR (72 hrs) must be carried along

 

If you have any further questions, please do not hesitate to contact us by phone at +43 5476 6058 or by email at info@loewebaer.com.
 

We look forward to seeing you and until then we wish you all the best from Serfaus.

Stay healthy!

Your family Heymich with the entire Löwe & Bär team!