IMPORTANT INFORMATION AROUND YOUR Summer HOLIDAY

Dear families and friends of Löwe&Bär!

Starting June 12th June 2021, we welcome you to our unique summer paradise of Serfaus-Fiss-Ladis. The following information regarding Covid-19 is a must read for all guests:

Our cancellation conditions remain in accordance with the GDPR; however, we have added the following clauses due to the Covid-19 circumstances:

Free cancellation of your summer holiday between 12th of June 2021 and 30th of October 2021 is possible anytime by guests as well as the hotel management if:

  • Arrival and departure to/from Austria cannot be guaranteed due to a boarder closure of the Austrian government
  • Austria, Tirol or Serfaus-Fiss-Ladis is deemed a risk region of the highest category by your home government
  • After departure from Löwe&Bär, you must go into involuntary quarantine for at least 3 nights

Any down payments will be credited to your holiday account as voucher for future holidays.

All vouchers can be used until the end of April 2025.

Prices may vary when your vacation is rebooked.

 

We have prepared the latest hygiene measurements to guarantee your family a relaxing and carefree holiday:

  • More than 40 anti-viral cleaning stations distributed throughout the hotel
  • Corona testing, if cared for (surcharge may apply)
  • Compliance with all WHO recommendations and regional as well as national hygiene regulations adjusted to Covid-19
  • Hourly anti-viral cleaning of critical surfaces
  • Periodic training and testing of all employees

 

Last but not least, we present the highlights of Löwe&Bär and the Serfaus-Fiss-Ladis region, which will be open:

  • Super.Summer.Card - free use of all cable cars and playgrounds
  • Including Serfaus Adventure World (Murmliwasser, Murmli Trail etc.) Hög Adventure Park (water labyrinth, swimming area with shallow water area, wooscutter playgrounds, etc.) and Summer Funpark Fiss (Berta's Air Slide, Kneipp centre, slackline park, LIKEaBIKEs, etc.)
  • Opening of hiking trails as well as bike and MTB-trails
  • The Bären Beach Club with 1.500 m² beach area including beach feeling in the Tyrolean Alps
  • 1000m² kids and baby play area in each hotel
  • Pirate world at hotel Löwe with unique slides and towers
  • Swimming lessons for kids and baby's 5 times a week with Fred's swim academy
  • Childcare 12 hours a day, 6 times per week (Sunday till Friday)
  • Animation program for adults including Segway, trekking, E-Bike tours, guided hikes, badminton, water gym and bike school
  • Family hikes with games and BBQ

 

We are looking forward to your stay!

Your Heymich family with the entire Löwe&Bär team