IMPORTANT INFORMATION About your stay

Dear guests and friends of Löwe & Bär!

We are eagerly looking forward to this year´s summer season and can hardly wait to welcome you and your family to Serfaus - Fiss - Ladis.

 

CAN I BOOK MY HOLIDAYS RISK FREE?

Due to our adjusted cancellation conditions, you can book your summer holidays at Löwe & Bär worry free.
Free cancellation by the Guest and the Hotelier is possible at any time for the period from June 4th, 2022 until October 22nd, 2022, if

  • Arrival and departure to/from Austria cannot be guaranteed due to a boarder closure 
  • Austria, Tirol or Serfaus-Fiss-Ladis is deemed a virus variant area by your home government
  • After arrival or departure, you must go into involuntary quarantine for at least 3 nights

Any down payments will be credited to your holiday account as voucher for future holidays

Please note, that as of May 1st 2022, free cancellation within the cancellation period (56 days before arrival) in not further considered due to a Covid-19 illness.
For this reason, we recommend taking out a travel insurance through Europäische Reiseversicherung.
With the Europäische Reiseversicherung, cancellation cover applies despite the pandemic status, not only in the case of a Covid- 19 disease, but also in suspected cases.
Here you will find more detailed information on all includes services.

 

DO I HAVE TO BE VACCINATED FOR A HOLIDAY AT LÖWE & BÄR ?

  • No, all measures have been lifted and you can arrive again without a 3G proof (vaccinated, recovered or tested)

 

HOW CAN I GET TO LÖWE & BÄR IN AUSTRIA?

  • No 3G proof is required and you can therefore arrive without a vaccination certificate and without a test

 

DO I HAVE TO WEAR A MASK DURING THE HOLIDAY?

  • No, there is no obligation to wear masks in the hotel itself
  • The FFP2 mask requirement only applies in closed rooms of

-Hospitals, retirement and nursing homes and comparable settings

  • There is no mask requirement for children up to the age of 6
  • Mouth and nose protection is mandatory for children from 6 to 14 years and pregnant women
  • Wearing FFP2 masks in all enclosed spaces is still recommended

 

WHAT REGULATIONS APPLY TO USE THE CABLE CARS?

  • The cable cars can be used without restrictions
  • Masks are not compulsory in the cable cars and the subway

 

WHAT REGULATIONS APPLY TO USE THE CABLE CARS?

  • At Löwe & Bär you can enjoy our complete offer this summer. You will not find any restrictions on the offers in the hotels Löwe & Bär, as well as in the Serfaus - Fiss  - Ladis region.

 

WHICH HYGIENE MEASURES GUARANTEE A SAFE HOLIDAY?

  • The myVisitPass is a digital solution in our region Serfaus - Fiss - Ladis to ensure security for everyone. An easy-to-use app on your smartphone as a digital solution for mandatory testing
  • Several testing stations (for an additional charge) within the destination Serfaus-Fiss-Ladis
  • More than 40 anti-viral cleaning stations
  • Compliance with regional and national health and hygiene regulations
  • Hourly anti-viral cleaning of critical surfaces and points of contact
  • Regular testing of all employees
  • All our employees are still required to wear a nose-mouth-protection 

 

We would like to draw your attention to our discounted Family Classic offers. Have fun browsing and hopefully there is a suitable offer for you!
If you have any further questions, please do not hesitate to contact us by phone at +43 5476 6058 or by email at info@loewebaer.com.
 

We look forward to seeing you and until then we wish you all the best from Serfaus.

Stay healthy!

Your family Heymich with the entire Löwe & Bär team!